Official Document

Privacy Policy 71cuci

71cuci takes seriously our responsibility to protect the personal information of every player. This Privacy Policy describes the types of information we collect, the purposes for which it is used, how we store it, and your rights as the owner of that data. Please read this document carefully before using our platform.

Full SSL Encryption

Your Data is Protected

International Licensing

24/7 Support

Updated: January 2026

Our Commitment

How We Protect Your Information

Every action we take regarding your personal data is guided by strict privacy protection principles and international industry standards.

Layered Data Encryption

All your personal information and financial transactions are transmitted using 256-bit SSL encryption. None of your data is transmitted in an open or unsecured state at any time.

Strict Access Controls

Access to your personal information is limited to authorised staff only. Every access is logged and continuously monitored to prevent internal misuse.

No Data Sales

71cuci does not sell, rent or trade your personal information to any third party for marketing purposes. Your data is used only to manage your account and services.

Licensing Compliance

As a platform operating under international licensing, we comply with data protection requirements set by regulatory bodies. Our KYC procedures are designed to protect all parties. 🔒

Data Update Rights

You have the right to request correction or updating of inaccurate personal information on your account at any time through our customer support channels, which operate around the clock.

Change Notifications

If there are significant changes to this Privacy Policy, we will notify you by email or via in-platform notifications. The update date is always shown on this document. ✉️

Full Terms

Full Privacy Policy

1. Introduction

This Privacy Policy applies to all users who register, browse or use the services offered by the 71cuci platform through this website. By continuing to use our platform, you agree to the terms stated in this document.

71cuci is committed to ensuring your personal information is managed transparently, responsibly and securely. We recognise that privacy is a fundamental right of every individual and we take ongoing steps to ensure adequate protection is given to each of our players.

This Privacy Policy describes our practices regarding the collection, use, disclosure and storage of personal information. This document also sets out your rights as a data subject and how to contact us if you have any questions or requests relating to privacy.

2. Information We Collect

In the process of account registration and use of 71cuci services, we may collect the following categories of information:

Identity Information — full name, date of birth, identity card number (MyKad), and nationality for identity verification (KYC) purposes.
Contact Information — email address, mobile phone number, and mailing address that you register.
Financial Information — details relating to your chosen payment method including Touch 'n Go eWallet, DuitNow, FPX online banking or crypto accounts. We do not store bank card information directly.
Usage Data — game records, deposit and withdrawal transaction history, account activity logs and your game preferences.
Technical Data — IP address, browser type, operating system, screen resolution, and device details used to access our platform.
Communications — records of correspondence between you and the 71cuci customer support team, including live chat and email.

3. Purposes of Information Use

The information we collect is used solely for legitimate purposes directly related to the operation of the 71cuci platform, including:

Processing account registration and verifying your identity to meet international licensing requirements.
Processing deposits and withdrawals through supported payment methods — including Touch 'n Go eWallet, DuitNow, FPX, and crypto currencies USDT, BTC and ETH — securely and accurately.
Providing responsive customer support in Malay and English, 24 hours a day seven days a week.
Monitoring account activity to detect and prevent fraud, money laundering and activities that violate the terms of service.
Sending information about promotions, welcome bonuses and important updates if you have agreed to receive them.
Improving and enhancing the quality of platform services based on usage patterns analysed in aggregate.
Complying with legal obligations and reporting requirements set by licensing authorities.

4. Legal Basis for Data Processing

71cuci processes your personal information based on the following legally recognised grounds:

Contract Performance — processing necessary to manage your account and provide the services you request.
Legal Obligation — processing required to meet international licensing conditions, fraud prevention and KYC requirements.
Legitimate Interests — processing for platform security, fraud detection and service improvement purposes.
Consent — processing for marketing and promotional communications, which you may withdraw at any time.

5. Information Sharing and Disclosure

71cuci does not sell or transfer your personal information to third parties for their independent marketing purposes. However, we share data in the following limited contexts:

Service Providers — third parties that help us operate the platform, including payment processing providers, licensed game providers and technical services. They are bound by strict confidentiality agreements.
Legal Requirements — we may disclose information where required by court order, law enforcement investigations, or directions from relevant licensing bodies.
Rights Protection — disclosure necessary to protect the rights, property or safety of 71cuci, other players and the public from unlawful activities.
Business Transfers — in the event of a merger, acquisition or sale of company assets, your personal information may be transferred to the new entity, to which an equivalent privacy policy will apply.

6. Cookies and Tracking Technologies

The 71cuci website uses cookies and similar technologies to improve the user experience and carry out essential platform functions. The cookies we use include:

Essential Cookies — required for basic website operations such as login session verification and account security. Cannot be disabled.
Performance Cookies — help us understand how players use the platform so we can improve its functions and content.
Preference Cookies — store your choices such as language and display settings to make your experience more comfortable.

You can manage or disable cookies through your browser settings, though this may affect certain platform functions.

7. Data Retention Period

We retain your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law and international licensing terms.

Financial transaction records and account activity are retained for the period required by applicable licensing and legal requirements, which is generally not less than five years. Once the retention period has ended and there are no active legal obligations, your data will be securely deleted or anonymised.

8. Your Rights Regarding Personal Data

As a 71cuci platform user, you have the following rights regarding your personal information:

Right of Access — you have the right to request a copy of the personal information we hold about you.
Right of Rectification — you have the right to request correction of information that is inaccurate or incomplete.
Right of Erasure — in certain circumstances, you may request that your data be deleted, subject to ongoing legal obligations.
Right to Restrict Processing — you may request that we limit how we process your data in certain circumstances.
Right to Withdraw Consent — where processing is based on consent, you may withdraw your permission at any time without affecting the validity of prior processing.

To submit any request relating to your privacy rights, please contact the 71cuci support team via live chat or email. We will endeavour to process requests within a reasonable timeframe.

9. Information Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, loss, destruction or accidental disclosure. These include SSL encryption on all data transmission channels, role-based access controls and continuous security monitoring.

While we take data security seriously, no system for transferring data over the internet can be fully guaranteed as secure. You are also responsible for ensuring that your account password remains confidential and is not shared with anyone.

10. Contact Us Regarding Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how we handle your personal information, please contact the 71cuci customer support team:

Via live chat available 24 hours a day, seven days a week on our platform.
Via email at: [email protected]

We are committed to responding to privacy-related enquiries promptly and in either Malay or English.

FAQ

Questions About Privacy

During registration, we collect basic information such as your full name, date of birth, identity card number (MyKad), email address and mobile phone number. This is required to verify your identity (KYC process) as mandated by our international licensing terms. Additional information such as your preferred payment method is collected when you make your first deposit or withdrawal.

71cuci does not sell or rent your personal information to any third party for their own marketing purposes. We only share data with service providers directly involved in platform operations (such as payment providers and licensed game providers), all of whom are bound by confidentiality agreements. Data may also be disclosed to authorities where required by law.

You can contact the 71cuci customer support team via live chat or email at [email protected]. State your request clearly, whether to access, correct or delete your information. Our team, which operates 24/7 in Malay and English, will help process your request within a reasonable time.

The retention period depends on the type of information and applicable legal requirements. Financial transaction records are kept for at least five years as required by our international licensing terms. Once the retention period ends and there are no ongoing legal obligations, your data will be securely deleted or anonymised.

71cuci uses 256-bit SSL encryption for all data transfers, strict role-based access controls for staff, continuous security monitoring, and regular security audits. Your financial information such as payment details through Touch 'n Go eWallet, DuitNow, FPX and crypto is processed through secure channels and is not stored directly in our systems.

Yes, you can request account closure and data deletion by contacting our customer support. However, please note that some data may need to be retained to meet legal obligations and licensing requirements for a certain period even after the account is closed. We will inform you in detail about which data needs to be retained and for how long.

Join 71cuci Today

Your Data is Safe. Your Game is Secure.

71cuci combines strong privacy protection with a complete online casino experience. Register your account and enjoy slots, live casino and sports betting with full confidence that your personal information is in responsible hands.

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